Privacy Policy
Privacy Policy & Cookie Policy – Havenly Rent Ltd
Last updated: 28th January 2026
This Privacy Policy applies between you, the User of this Website, and Havenly Rent Ltd, the owner and provider of this Website. Havenly Rent Ltd takes your privacy very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: [Insert link to your Terms & Conditions].
Please read this Privacy Policy carefully.
Definitions and Interpretation
Data: All information that you submit to Havenly Rent Ltd via the Website, including personal data as defined in UK GDPR.
Cookies: Small text files placed on your device by this Website when you visit certain parts of the Website or use certain features.
Data Protection Laws: Applicable laws relating to processing of personal data, including UK GDPR and the Data Protection Act 2018.
GDPR: UK General Data Protection Regulation.
Havenly Rent Ltd, we, or us: Havenly Rent Ltd, a company incorporated in England and Wales with registered number 16958773, whose registered office is at 20 Wenlock Road, London, England, N1 7GU.
UK and EU Cookie Law: Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended.
User or you: Any person accessing the Website who is not an employee or consultant of Havenly Rent Ltd acting in the course of employment or engagement.
Website: The website you are currently using, havenlyrent.co.uk, and any sub-domains of this site unless expressly excluded.
Scope of this Privacy Policy
This Privacy Policy applies only to the actions of Havenly Rent Ltd and Users with respect to this Website. It does not extend to any third-party websites accessible via links from this Website.
For Data Protection Law purposes, Havenly Rent Ltd is the "data controller" responsible for determining the purposes and means of processing your Data.
Data Collected
We may collect the following Data from you:
- Name and contact information (email, phone number)
- Property information (address, type, rent details)
- Demographic information (postcode, preferences)
- IP address, browser type, and operating system (automatically collected)
- Payment information when required for rent-to-rent arrangements
- Cookies and other usage information
How We Collect Data
We collect Data in two ways:
- Given by you: Through enquiry forms, email, phone, surveys, promotions, or when receiving marketing communications.
- Automatically: Via cookies and website analytics when you access the Website.
How We Use Your Data
We use your Data to:
- Assess properties and suitability for rent-to-rent arrangements
- Communicate regarding proposals, agreements, and management
- Administer rent-to-rent contracts and payments
- Comply with legal and regulatory obligations
- Improve Website content, services, and user experience
- Deliver targeted advertising if consented
Marketing communications are sent only with your consent, via opt-in or soft opt-in where legally permitted. You may withdraw consent at any time.
Who We Share Data With
We may share Data with:
- Employees, agents, and professional advisors
- Third-party service providers assisting with Website operation or property management
- Third-party payment processors for transactions
All third parties are required to handle Data securely and according to Data Protection Law.
Keeping Data Secure
We implement appropriate technical and organisational measures, including:
- Secure servers and password-protected accounts
- SSL encryption for payment processing
- PCI DSS certification for payment security
Please report suspected data breaches to: enquiries@havenlyrent.co.uk
Data Retention
Data is retained only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Your Rights
You have rights including access, correction, deletion, restriction, portability, objection, and withdrawal of consent. To exercise your rights, contact enquiries@havenlyrent.co.uk. Complaints can be referred to the ICO: https://ico.org.uk/.
Cookies (GoDaddy Cookie Policy)
This Website uses cookies in accordance with UK and EU Cookie Law. You will be prompted to consent to cookies upon your first visit. You may decline or withdraw consent, but some features may not function fully.
Types of cookies used:
- Strictly necessary: Required for Website operation (login, forms)
- Analytical/performance: Track visitor sessions and usage to improve the Website
- Functionality: Remember user preferences and settings
- Targeting: Used for advertising and building audiences; may be shared with third parties like Facebook Pixel
You can manage cookies via your browser settings or visit aboutcookies.org for more information.
Changes to this Privacy Policy
Havenly Rent Ltd may update this Privacy Policy at any time. Changes will be posted on the Website and you are deemed to have accepted the changes upon continued use.
Contact Us
For questions regarding this Privacy Policy or your Data:
Havenly Rent Ltd
20 Wenlock Road
London
England
N1 7GU
Email: enquiries@havenlyrent.co.uk